Stop trading billable hours
Every hour your tech spends on admin or driving between mis-scheduled jobs is an hour they aren't billing. Applure builds the AI systems that route jobs efficiently, capture field data automatically, and turn the last hour of every workday back into billable work.
Service Council research puts the average field service first-time fix rate at 77%, while best-in-class organizations hit 89%. Every failed first visit triggers a return trip, adding $200 to $300 in operating cost (Aberdeen Group). Tech utilization above 80% separates strong operations from struggling ones.
Source: Service Council + Aberdeen Group
What operators tell us about their Tuesday
“Techs spend too long on admin and drive time.”
Job specs are vague. Materials aren't pre-staged. Next job is across town when the one down the street opens up. End of day is an hour of paperwork.
“Scheduling conflicts catch us by surprise.”
A customer reschedules. A tech runs late. Now three calls go out and admin is on hold with everyone. Nothing ripples through the schedule automatically.
“Quote-to-schedule takes too long.”
Lead comes in. Site visit scheduled days out. Quote drafted a week later. By the time the customer approves, the crew is already booked for something else.
What changes after Applure ships it
- Schedule self-heals when jobs shift
- Field capture on-site, no end-of-day paperwork
- Quote-to-schedule compressed from a week to days
- Monthly report: billable hours added, dispatch errors reduced, admin overhead dropped