Most callers who hit voicemail never call back. Applure builds the AI intake and scheduling systems that catch every call, qualify every caller, and hand your front desk only the work that needs a person.
A 2024 Accenture survey of 8,000 US adults (cited by the American Hospital Association) found 1 in 5 patients switched providers in the past year, with nearly 90% saying the practice was "hard to do business with." Access (being reachable, getting an appointment fast) is consistently the top driver of patient flight.
Source: Accenture 2024, cited by AHA
“Every patient who goes to voicemail is one we'll probably never see.”
Front desk is swamped. Phones ring through. Most callers who hit voicemail never call back. You're losing new patients to the practice down the street, and you don't know how many.
“Our intake forms come back missing half the information.”
Insurance numbers wrong. Medical history blank. Phone contact stale. Your admin spends half the appointment re-collecting what the form should have captured.
“No-shows and rescheduling are eating our day.”
Dental and medical practices see 5-15% no-show rates. Front desk spends ~5 hours/week coordinating reschedules. Reminder calls go unanswered. Your schedule falls apart by Wednesday.